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Take back control, no matter the damage
Burst Pipes
Septic Backup
Basement Water Damage
You'll be happy we've got you covered
We have an average customer rating of 4.97/5
“Very professional & knowledgable...they made a disastrous situation less painful. Highly recommended.”
“We contacted Covered who performed excellent work from start to finish. The mold mitigation was expertly handled.”
“Had a pipe freeze and burst in Cambridge, MA. All the big national companies wouldn't take me. Then I called Covered. They get 5 Stars.”
“They always complete jobs on time and help roll back the clock. It is as if the disaster never happened.”
“Covered saved my life! They came and fixed a mold problem. It's been 6 months now and I feel great. I can breathe again!”
Our Process
Our tech-enabled process is focused on getting you back on track!
01
Call Covered
An expert will triage the damage and dispatch a team within 15 minutes.
02
Emergency Response
Rapid immediate water removal
03
Project Management
Technicians prepare ongoing work and document loss for your insurance carrier
04
Post Damage Follow Up
Perform any remaining work and follow up with your insurance carrier to ensure a satisfactory outcome
Frequently asked questions about water damage services
When are you available to help with my emergency?
Covered has technicians on call 24 hours a day, 7 days a week, 365 days a year. When an emergency happens we can be there within the hour to help you through it.
Are you licensed and insured?
Covered is fully licensed and insured as well as IICRC trained. Our technicians undergo full background checks and a rigorous training program to meet the highest industry standards.
Who is responsible for knowing my insurance coverage?
It is your responsibility to know what your insurance will and will not cover. Don't worry though, we have worked with every insurance carrier on thousands of claims and will be able to help you figure it out.
Do I have to work with the contractor that my insuror recommends?
As the insured, you have the right to choose whichever company that you would like to work in your home. Your insurance company may recommend a contractor, but that does not mean that you are required to use them.
Will you help me with my insurance claim?
Yes, all you need to do is sign a contract identifying us as your selected contractor and we will negotiate directly with your insurance company.
Do you deal directly with the insurance companies?
Yes, we can. Once you have signed the authorization making us your contractor, we will deal directly with your insurance company to make the process easier and faster for you.
Can my items be restored?
That is dependent on the extent of the damage. Sometimes furniture, clothing, books, electronics, and even pictures can be restored. Covered has a team of specialists that will do everything they can in order to restore your valuables back to pre-loss condition.
Where will the salvageable contents from my home go during restoration?
Once the salvageable contents of your home are cleaned, we will pack your contents properly and securely, and store them in our portable storage units on our property. If it is necessary, due to outside temperature, we can also transport them to a temperature controlled storage facility closer to your home. Once the items have been restored and your property is ready to have them back, we will deliver the contents back to you.
Do you do both mitigation and reconstruction?
Yes, we provide both services. We have our mitigation technicians on call around the clock. Our carpenters are available as soon as the mitigation portion is complete.
Have more questions?
We've got you covered through the entire process.
Available 24/7
Quality Service
Convenient Billing
Free Estimates
Locally Owned
Lastest Technology
